GRUBBRRAn industry-leading provider of self-ordering technology that is revolutionizing the way commerce is transacted, it has announced that it will launch its Samsung Kiosk powered by GRUBBRR at BurgerFi – one of the fastest growing premium fast-casual dining concepts in the country. – Location of corporate headquarters across Florida.
BurgerFi specializes in providing an all-natural burger and a good burger experience on the side. In 2020, BurgerFi won QSR’s 2020 Breakout Brand of the Year and was recently named “Best Fast Casual Restaurant” for the second year in a row at USA Today’s 10Best 2022 Readers’ Choice Awards.
In December 2021, BurgerFi launched a pilot program with GRUBBRR to test the effectiveness of self-ordering technology to reduce operating costs, reduce labor dependence, increase revenue, and provide customers with a better overall experience. Across the pilot, Samsung Kiosk driven by GRUBBRR showed a significant lift in sales, with the average ticket size increasing by 18.5% and 52% of customers opting for Upsell. The kiosk receives an average of 133 orders per day, accounting for 75% of total store orders and 6% of net sales.
Following the successful pilot, BurgerFi selected GRUBBRR as its exclusive self-ordering technology provider. Kiosks are currently being deployed across 17 of BurgerFi’s corporate locations, while franchisees will also have the opportunity to opt-in.
“From selling menu items to digital processing, and our new ability to offer full menus in real-time, the operational and technical benefits of the GRUBBRR kiosk are outstanding,” he said. Carl Goodhew, Chief Technology Officer of BurgerFi. “We look forward to our unwavering partnership and can’t wait to see what lies ahead for us.”
“Samsung’s Kiosk, powered by GRUBBRR’s software solution with Samsung’s Magicinfo Cloud, has provided an all-in-one solution for BurgerFi that delivers strong business results and hints at a better practice for the future of the QSR dining trend. Said Harry Patz Jr., Senior Vice President and General Manager, Display Division, Samsung Electronics America. “The pilot program was critical to BurgerFi’s decision to standardize Samsung’s kiosk solutions so that they could provide an uninterrupted customer experience, eliminate order errors and allow easy integration of loyalty programs and discount codes.”
“BurgerFi is a well-known innovator in the implementation of digital technology,” he said Sam Jitz, CEO of GRUBBRR. “By automating tedious or routine tasks, restaurants like BurgerFi are able to run their operations more efficiently with less labor, thus saving labor costs while maintaining a great customer experience.”
To learn more about how GRUBBRR solutions work in BurgerFi, you can read the BurgerFi case study at www.grubbrr.com.
Headquartered in Boca Raton, Florida, GRUBBRR is a pioneer in self-ordering technology that is revolutionizing the way trade is transacted. GRUBBRR’s award-winning ecosystems, including kiosks, smart lockers, kitchen display systems, order progress boards, digital menu signage, mobile ordering, POS, online ordering and more, help businesses maximize revenue, reduce labor costs and improve. Helps. Consumer experience.
About BurgerFi International
Founded in 2011, BurgerFi is a leading multi-brand restaurant company that develops, markets and acquires the concepts of fast-casual and premium-casual dining restaurants around the world, including corporate-owned stores and franchises. BurgerFi is the fastest growing good burger idea in the country with 124 BurgerFi restaurants (97 franchised and 27 corporate)Owned).